WELCOME TO INDONESIA !

USEFUL INFORMATION 

Photo ID – All airlines require the production of Photo ID when checking in with an e-ticket. Your ID must match with the name of the passenger on the ticket.

Passport – All individuals departing from their home country must be in possession of a valid passport.

Passenger Name – It is essential that you enter details of each traveler correctly and according to passport or other identification.

Visa / Customs – For most countries Indonesia allows travelers to obtain the tourist visa upon arrival.

Note : 60 days tourist visa is also available, please check rules and regulations with the Indonesian Consulate or Embassy in your home country. Upon arrival customs will take these forms but the departure card you will keep until you leave the country. You are allowed to bring 2 liters of wine or spirits and 200 cigarettes per person. Be aware that bringing in drugs can lead to severe penalties and even death sentence

Recently the government of Indonesia has issued a new regulation concerning the application of visa to enter Indonesia. The immigration authority will provide Free Tourist Visas for a period of 30 days to citizens of 11 countries on the basis of reciprocity. The countries are Thailand, Malaysia, Singapore, Brunei Darussalam, the Philippines, Hong Kong SAR, Macao SAR, Chile, Morocco, Peru and Vietnam.

Visa on Arrival (VOA) can also be issued to citizens of the following 63 countries:
Algeria, Argentine, Austria, Australia, Bahrain, Belgium, Brazil, Bulgaria, Cambodia, Canada, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, Fiji, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, India, Iran, Japan, Kuwait, Laos, Latvia, Libya, Liechtenstein, Lithuania, Luxemburg, Maldives, Malta, Mexico, Monaco, Netherland, New Zealand, Norway, Oman, Panama, People’s Republic of China, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Slovakia, Slovenia, South Africa, South Korea, Spain, Suriname, Sweden, Switzerland, Taiwan, Tunisia, UAE, USA, and the United Kingdom.

The Indonesian Government has also revised the length of stay in relation to the VOA charges as follows :

  1. US$ 10 per person for a maximum of 7 (seven) days / 6 (six) nights
    B. US$25 per person for 7 to 30 (thirty) days

Note :  A charge of US$20 per day will be imposed for overstaying. Please note that the visa is not extendable and cannot be used for employment purposes.

Visitors are required to have at hand the following documents for VOA application : Passport with a minimum 6 (six) months remaining validity2.       Arrival/departure Card3.       Return or onwards journey ticket

Visitors are advised to bring with them the exact amount in US Dollars for payment of VOA fees prior to departure for Indonesia to minimize inconvenience and ensure a smooth VOA application process.

Other nationals must apply for visa at Indonesia Embassies or Consulates in their home country.

The visa cannot be replaced with any other immigration letters.

Entry ports where Visa on Arrival may be issued are the Soekarno – Hatta Airport in Jakarta, Ngurah Rai Airport in Bali, Juanda Airport in Surabaya and the Sam Ratulangi Airport in Manado.

The Money – The local currency is the Indonesian Rupiah; please check your bank for the actual rates. Bank notes: 100.000, 50.000, 20.000, 10.000, 5000, 1000 rp.

In 2017 new notes of 100.000, 50.000, 20.000 and 10.000 were released but the old notes are still valid.

Please be aware that the new 100.000 note and the new 10.000 note are quite similar! Coins: 500, 200, 100, 50 rp.

Cash is the most common and easy way to pay your bills. Cash withdrawal from ATM machines can easily be made in the bigger and medium-sized cities. The smaller cities and villages often don’t have these facilities or they can be out off order.

The most common banks giving access to Master, Cirus, Maestro or Visa are: Bank Mandiri, BCA Bank, Lippo Bank, City bank, Danamon bank and Permata bank. The maximum withdrawal each time varies between 600.000 rph and 2.500.000 rph. The maximum withdrawal per day is normally 5.000.000.

Credit cards like Master and Visa are accepted in most shopping malls, hotels and restaurants in the big cities. Normally 2% or 3% is being charged for using credit cards.

In most cities money and traveller’s cheques can be changed at authorized money changers. They normally give better rates than banks. The notes however should be in perfect state with no wrinkles or writing on it. For American dollars the best to bring is from 10 up to 100 dollar notes, euro’s are normally accepted from 10 until 500 notes.

Insurance – We advice a travel cancellation insurance and a normal travel insurance which covers loss and damage of goods and health care including emergency return transportation home. As a diver please check if your insurance covers medical treatment for diseases and/or injuries caused by diving and extra costs for emergency transportation to Australia, Singapore or home if necessary.

Health care – This is a very personal issue, the necessary precautions that you should take for travelling a tropical country like Indonesia depends on your personal health situation, and your travel destinations. Therefore please consult your private doctor or official health care centre. It is advised to do this in time for some treatments can take more than several weeks.
Diarrhea stopper like Imodium, insect repellant, sun protection and car/sea sickness medication is recommended to be part of your outfit.

Drink boiled or bottled water only, never drink water from a tap not even in the best hotels! Bottled water is available everywhere, please check the plastic seal before using.

TRANSPORT

Airplane – There are  international direct flights from abroad to some airports in Indonesia such Sukarno Hatta Jakarta, Ngurah Rai Denpasar, Sam Ratulangi airport in Manado, Juanda in Surabaya, Kualanamu in Medan, North Sumatera, Sultan Hasanudin in Makassar, South Sulawesi etc. Through these airports you can easily connect to most destinations in Indonesia.

Taxi – Most airports have special airport taxi services where you can order a taxi at a counter. They have standard rates for different zones.  It is normal here, that you pay extra for airport service tax and the toll roads. Most cities have many taxies driving around that you can stop anywhere by waving your hand. They are not expensive but make sure they turn on the meter if you use one. Enough small money in your pocket will prevent change problems.

Bemo/Mikrolet/Pete pete’s – All over Indonesia, in cities as well as in the country side, you will find Bemo’s or Pete Pete’s and tug tug. Small van’s driving the same route all day and very cheap. They try to put in as much customers and luggage as possible so no comfort at all but you will find it an unforgettable experience being stuck in the back between bales of rice and sometimes even live stock. You stop them by waving your hand and make sure you know where they go.

Becak/ojek – Also cheap and more private are the Ojek’s and Becak’s. The Ojek is a small motorcycle that will take you anywhere you want to go. Sit on the back, use the plastic helmet and enjoy the ride. Make sure you agree upon the price before you take off. They cycle you around as long as you like, their motto is; you take care of us we take care of you!

Bus – For the bus schedules between cities you better inform at local travel agencies. Normally the bus will depart from special bus terminal’s mostly located just outside the city.

Private car – If you like to rent a car and drive yourself we recommend to do this in Bali only. There you can rent cars everywhere against cheap rates. Please bring an international drivers license.

For the rest of Indonesia we advise you to hire a driver if you need a private car. Hotels and Travel agencies can help you with finding a car and driver. Compared to western standards the price is relatively low however you still are able to negotiate there first offer. Make sure you know whether the fuel is included or not.

COMUNICATION

Internet – Most of site of Indonesia nowadays has running the 4G internet connection.

Phones – Depending on your provider you can use your own cell-phone in most inhabited parts of Indonesia but it probably is expensive. If you intend to call or sms frequently you better buy yourself a Indonesian mobile number and put the SIM card in your own phone. (ask your dealer if your phone is not ‘locked’ and will accept the Indonesian SIM card) New phone numbers are easy to get in every city. We advise the provider Simpati which has the best coverage over the country.  You can upgrade your calling credit by buying credit vouchers. Everywhere available for 100.000 rph, 50.000 rph or 20.000 rupiah. Alternative is using a public phone.

Shopping – Vital necessiries can be bought in the many shopping mall or traditional market which is you can find anywhere. Most of them open 7 days a week from early in the morning until early in the evening.Mind you that wine and spirits are expensive and impossible to get outside the big cities.

Quick, Useful Tips for Visitors

Weather: Being on the equator. Indonesia has a tropical climate, between 28-32 degrees Celsius year round. Rainy season Oct-March although the rain tends to be of a short, hard duration only an hour a day rather than all day long and it is perfectly feasible to visit Makassar during this time. Dry season April-Sept. All hotel rooms, venues, and transportation will be air-conditioned.

Clothing: Bring smart, casual clothes for daily use, containing a high percentage of natural fiber such as 100% cotton for maximum comfort. In general, clothes worn in Makassar are more conservative in dress reflecting Javanese tradition, rather than those worn by visitors in Bali , which allows beach and resort wear even on the street.

Formal outfits: Bring one formal outfit (suit for men and smart pants suit or dress for women) if expecting to meet officials or when participating in more formal events such as
evening receptions. For men, please note that the famous batik shirts (long sleeved) can be worn with dark pants and shoes instead of a suit on formal occasions and are widely available to purchase throughout Manado , as are similar batik clothes for women.

Medicines: Bring any prescription medicines and over the counter medicine (stomach, cold, travel sickness etc.), vitamins, herbal medicine (& herb tea), cosmetics you may need. as stocks of foreign medicines are few and brand names for over the counter products may be different than those you are used to.
There is also little availability of many common brand name cosmetic, vitamins, herbal medicine, and over-the-counter personal items (e g, deodorants) that are found everywhere,
If you are transiting through Singapore airport, there is a well-stocked drug-store (pharmacy) there, which carries most international brands of the above items.

OTHER SERVICES

Should you need particular services or arrangement such as Vehicle & Boat Rental, Guiding Service, consultation of travelling in Sulawesi or anything, please let us know and we will do our best to provide you with the most comfortable and reasonable services.

Tour Car & Bus Rental

For now we have only one minibus of 11 seats available for rent at competitive price but if you are interested in renting other type of cars and bus with more seats, we can arrange it either with or without a driver. All the cars or bus that we arrange for you are in excellent condition & all with air-condtioning. Types of cars that we can arrange are; Kijang Inova, Avanza, L300, Coach Bus up to 35 seats, etc.

BOAT RENTAL – Should you need to rent a boat for excursions to Bunaken and other islands, we have a number of contacts with good reputation of services and always at reasonable prices. The type of boats that we can arrange for you are Longboat, Glass-bottomed boat/catamarans and speed boats. In case you want to arrange yourself. These boats for rent are normally parked at the back of Celebes Hotel at Manado Harbour Area.

FLIGHTS TICKET RESERVATION

Is known that to book/reserve a flight within Indonesia from outside Indonesia is always difficult and a lot more expensive and can be time-consuming too. Should you need to book a flight within Indonesia or just looking for information, please send us an email with all details needed and we will book it for you.

Below are the list of airlines to and from Manado.

  • Batavia Air
  • Lion Air
  • Merpati Airlines
  • Garuda Indonesia Airlines
  • Sriwijaya Air
  • Silkair

Please take a chance to explore the wonderful site of Indonesia with a careful, flexible but responsible agent at reasonable costs but comfortable facilities.